Answered By: Ro Ross
Last Updated: Sep 18, 2020     Views: 270

Q: If I am a visitor, how do I request a book in Orbis?
Answered by: Ro Ross
Fall 2020

Borrowing services (and building access) are currently suspended to non-Yale library users. We hope to resume services for our non-Yale patrons in Spring 2021.


Visitors who have obtained a library card* from the Sterling Memorial Library Services Desk may request books from the library's online catalog, Orbis.

Search for the item you would like to request and click on the title/author information.

Click on the "Request recall or delivery" link.

The next page will prompt you for login information in two ways. Use the "Visitor" section on the bottom half of the page. In the ID field, enter the VISXXXXXXX barcode that is printed at the bottom of your library card. Then, enter your last name as printed on the library card.

On the following page, select "Request staff search or delivery".

On the final page, verify the information of the item you are requesting. If you are requesting a specific volume from a multi-volume series, use the dropdown menu next to "Select a Copy". Choose Sterling or Bass as your pickup location. Reenter your VIS barcode, and click Submit.

After placing a request, you will receive an automated email confirming your request and later a second email notifying you that your request is available for pickup.


*To register for a library card, information on the various levels of library passes can be found here. Please remember to bring the required identification prior to arrival at the Sterling Library Services Desk.

**Yale affiliates who were issued a Yale ID card but no Yale NetID must register for their library account at the Sterling Library Services Desk. Upon registration, affiliates will receive a sticker for their ID card with their barcode information and must use the same procedure to request items.

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