Answered By: Laura Sider
Last Updated: Mar 09, 2017     Views: 494

Q: What is the process for connecting to a secure Yale site now that I have to use Multifactor Authentication (MFA)/Duo Security?
Answered by: Laura Sider

When connecting to a secure Yale site from off-campus, you will have to authenticate using MFA. You will first log in with your netID and password.

Then you will receive the following prompt from Duo Security.

Below, you'll find step-by-step instructions for authenicating using each option.


Select “Duo Push” to receive a prompt on your mobile device.

Select “Approve” and you will automatically log into VPN.


If you choose “Phone Call” when authenticating, you will receive a phone call from our Yale IT Department. When you answer the phone, select “1” to authenticate.


You may also authenticate using a password. You can use the DUO app to generate a password:

Click on the key icon to generate a password.

Enter the passcode into the blank password field on the Duo Security page.

OR you can have a passcode sent to your mobile device when you select “Send SMS passcodes.”

When you receive a passcode on your mobile device, enter it into the password field on the DUO Security page.

Still have questions? Contact Yale IT at 203-432-9000 or click here for more info on Multifactor Authentication.

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