Answered By: Laura Galas
Last Updated: Feb 07, 2023     Views: 459

Q: I have a block on my account. Why?
Answered by: Laura Galas

There are a few reasons why you might have a block on your account:

Fines                                                        

You may have exceeded your fines limit. The fines limits are as follows:

  • Faculty, Summer Faculty, Graduate, Undergraduate and Summer students have a maximum fines limit of $50.00
  • Staff, Alumni-Bulldog, Alumni-Bulldog+ and Affiliates have a maximum fines limit of $25.00

To remove a block from your account, you can visit the Service Desk located in the Sterling Memorial Library Nave. You can also pay over the phone by calling 203-432-1775.

Overdue Recalled Item

An item that is charged to your account may be recalled if needed for course reserves. If the item is not returned within ten days, your account will be blocked. The block will be removed upon return of the item.

Overdue Reserve Book

An overdue 24-hour or 3-Day reserve book will result in an account block.

Your Account

Your account may not be up to date or may be expired.

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For assistance in resolving these problems please email askyalelibrary@yale.edu or contact the SML Service Desk (203-432-1775) located in the nave of the Sterling Memorial Library.

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