Answered By: Laura Sider
Last Updated: Aug 19, 2020     Views: 2187

Q: I'm trying to download a book from Springer but I'm being prompted for a login. What should I do?
Answered by: Laura Sider

Current Yale students, staff and faculty have access to access to SpringerLink e-books.

Off-campus access

Sometimes you will be prompted for a log-in if a database (like SpringerLink) does not recognize your affiliation with Yale University. If you are off-campus and being prompted for a log-in, you may need to refresh your authentication. Follow these steps to troubleshoot:

  1. Make note of the e-book title you need
  2. Clear your browser cookies and cache
  3. Go to the library website (library.yale.edu), and search for the e-book title in Quicksearch using quotation marks (so that it searches the full title)
  4. Navigate to the Online book link to access the title again
  5. You should be prompted to authenticate via CAS (Net ID and password)
  • If this does not work, try connecting to the Yale network via Cisco VPN AnyConnect instead.
  • See the video below for more information on how to use off-campus access without VPN.

Download restrictions

In some cases, SpringerLink does not allow for full book downloads to your computer, but you should be able to download individual chapters.

  • To access chapter-level full-text, select "Download PDF" (see image below).

Screenshot of the chapter download options from SpringerLink

 

 

 

 

 

 

 

 

 

Find more information about using SpringerLink e-books in our guide to e-books.

Still have questions? E-mail askyalelibrary@yale.edu.

 

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