Answered By: Michael Patten Jr.
Last Updated: Mar 09, 2017     Views: 113

Q: I have a block on my account. Why?
Answered by: Michael Patten Jr.

There are a few reasons why you might have a block on your account:

Fines                                                        

You may have exceeded your fines limit. The fines limits are as follows:

-Faculty, Summer Faculty, Graduate, Undergraduate and Summer students have a maximum fines limit of $50.00.

-Staff, Alumni-Standard, Alumni Premium and Affiliates have a maximum fines limit of $25.00.

To remove a block from your account due to exceeding your fines limit you can visit the Privileges Office located in the Sterling Memorial Library Nave or to charge by phone you can call the Privileges Office at 203-432-1775.

Overdue Recalled Item

If you have a book charged out on your account that has been recalled you have 10 days to return that book. After 10 days the booked is marked as overdue recalled and your account will have a block on it. To resolve the issue you need to return the book that has been recalled.

Overdue Reserve Book

If you have a 24 hour or 3 Day reserve book charged out and it is overdue you will have a block on your account.

Your Account

Your account may not be up to date or may be expired.

 

For assistance in resolving these problems you can contact or visit the Privileges Office located in the nave of the Sterling Memorial Library.

203-432-1775

 

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