Answered By: Tanya Allen
Last Updated: Mar 09, 2017     Views: 184

Q: How will I know when my Interlibrary Loan arrives?
Answered by: Tanya Allen

You will receive an automated email with the subject heading “REQUESTED LOAN AVAILABLE FOR PICKUP.” 

Your pickup location will be included in the note.  It will also contain the transaction number, due date of the book (which is also the last date the book will wait on the hold shelf) and information on how, if necessary, to contact the Interlibrary Loan department.

In your Illiad account, completed transactions will say “Customer Notified via E-Mail” and will contain the due date and a note about whether the book is renewable. For example: 

815845

Customer Notified via E-Mail

Great balls of cheese /

Buffardi, Michelle, 1979-

4/4/2014

No

A completed string will look something like this:

2/17/2014 10:53:31 AM

Submitted by Customer

 

2/17/2014 10:53:31 AM

Awaiting Request Processing

 

2/17/2014 10:53:31 AM

Awaiting Direct Request Sending

 

2/17/2014 10:54:11 AM

Awaiting Direct Request Lenders

 

2/17/2014 10:55:12 AM

Awaiting Request Processing

 

2/25/2014 3:29:42 PM

Request in Processing

 

2/25/2014 4:24:44 PM

Request Sent

 

3/2/2014 2:17:12 PM

Awaiting Unfilled Processing

 

3/6/2014 2:16:12 PM

Request in Processing

 

3/6/2014 2:16:23 PM

Awaiting Unfilled Processing

 

3/6/2014 2:16:35 PM

Request in Processing

 

3/6/2014 2:17:34 PM

Request Resubmitted for Processing

 

3/6/2014 2:17:41 PM

Request Sent

 

3/14/2014 11:53:36 AM

Awaiting Post Receipt Processing

 

3/14/2014 1:32:45 PM

Awaiting Customer Contact

 

3/14/2014 2:52:58 PM

Customer Notified via E-Mail

 

 

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