Answered By: Laura Sider
Last Updated: Mar 09, 2017     Views: 456

Q: I do not have access to ebooks or online articles. I am asked to log in, even though I am using VPN.
Answered by: Laura Sider

Please go here to verify that you are connected through the Yale network. If this page shows that you are indeed on the Yale network and you are still unable to access the material, please contact us at this email.

If the page shows that you are not recognized as being on the Yale network, please check your VPN settings. There are informational links on this page that can help if there is an issue with the connection. If you need further assistance configuring your VPN, please contact the ITS Help Desk or your faculty support provider.

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